Coupon Policies

When you shop and plan on using coupons, it is very important to know your store’s coupon policy. I highly recommend that you not only read these, but print them out and take them with you when you shop. It can really help both you and your cashier should any issues arise. Whenever you do have problems, remember to stay calm and immediately request a manager stop on by to rectify the situation. If you still are not happy with the results, try to get customer service involved (as applicable) as many times they can help diffuse any situations.

CVS has their coupon policy (as of 1/2/12) available on-line. Make sure you print and keep this with you when you shop:

• CVS/Pharmacy will not accept expired coupons.
• Coupons and their face value cannot be exchanged for cash or gift cards.
• Competitor coupons are not accepted at CVS/pharmacy.
• CVS/pharmacy does not accept coupons for items not carried in our stores.
• CVS/pharmacy does not currently accept coupon bar code images displayed on a smartphone, iPhone, Droid etc.
• The total value of the coupons may not exceed the value of the transaction.
• Sales tax must be paid if required by state law.
• Certain CVS/pharmacy coupons may be subject to state sales tax rules similar to third-party manufacturer coupons and sales tax may be charged on pre-coupon price
• Third-party manufacturer coupons are coupons issued by a third party and sales tax may be charged on pre-coupon price.
• Language at the bottom of CVS/pharmacy coupons provides specific coupon acceptance rules.
• Any coupon offer not covered in these guidelines will be accepted at the discretion of CVS/pharmacy management.

SALE ITEMS

• CVS/pharmacy will accept manufacturer coupons for an item that is on sale.
• CVS/pharmacy will not accept percent off coupons for sale and promotional items.
• In the event that any item’s price is less than the value of the coupon, CVS/pharmacy will accept the coupon only to the price of the item.  CVS/pharmacy does not provide cash back in exchange for any coupons.

MULTIPLE COUPONS

• CVS/pharmacy accepts one third-party manufacturer coupon and applicable
• CVS/pharmacy coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
• The number of third-party manufacturer coupons used in a transaction may not exceed the number of items in the transaction.T
• The coupon amount will be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).
• CVS/pharmacy accepts multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers, unless a limit is specified. Management reserves the right to limit the quantity of items purchased.
• CVS/pharmacy reserves the right to process coupons in any order.

INTERNET COUPONS

• CVS/pharmacy accepts valid internet/print at home coupons containing a barcode.
• CVS/pharmacy will not accept reproductions or rebates.

K-Mart’s coupon policy is not published on-line. This was information provided to Krazy Coupon Lady as of  July 9, 2009.

Do you take ALL manufacturer coupons? Do you exclude any? Ex: above $5 off, BOGO offers, coupons for free product?
We accept any manufacturer’s coupons that have a scannable bar code and that are not copied from an original coupon. Upon using the coupon, it must be surrendered to the cashier. We accept $5 off coupons, BOGO offer coupons, and free product coupons, but they are not doubled during our double coupon events.

Do you accept Internet Printable Coupons? May I print them in black and white? What if any restrictions do you place on IPs.
We do accept internet printable coupons as long as they have a scannable bar code. They may be printed in black and white, and we do not have any restrictions on IPs that our office is aware of.

May I use a Kmart store coupon and a manufacturer coupon on the same product? Does this vary based on the store coupon?
More than one coupon may not be used on a single product, so we could not accept a Kmart store coupon along with a manufacturer’s coupon on the same item.

What is your policy on overage: when the value of the coupon exceeds the value of the product? (Your registers auto-adjust down, Ex: $1.00 off coupon on $0.97 cent product.)
We do not accept nor double/triple coupons where the value of a coupon exceeds the value of the product.

Is there a limit of # of coupons per transaction?
During our double coupon events, there is a limit, and that limit varies by event. However, during regular business days, any limit the number of coupons a customer may use during that day may be imposed by the store manager if necessary.

Are individual stores allowed to impose their own rules or vary from these policies?
Individual stores should not be imposing their own rules nor vary from our policy unless they have previous permission from our corporate office.

Do your stores give out rain checks? (a rain check is given if a sale product is out of stock, when the next shipment arrives, even if the sale period is over a rain check guarantees you the sale price for your items).
We do give out rain checks on certain items. However, if an item is part of a sale that only lasts a few hours, or if the advertisement specifies that quantities are limited, we do not offer rain checks.

Do you stores allow special ordering, in order to buy in larger quantities without clearing shelves?
Our stores are unable to place special orders for customers. When we are having a special on a certain product, a larger quantity of that product is usually sent to our stores.

Is there a contact phone number that can be called if a customer is having policy trouble?
If you are having any issues with your local store, including coupon problems, you may email us at help@customerservice.kmart.com or contact our Retail Customer Care department at 1-800-549-4505.

Policy emailed on this same date:

Effective March 1, 2009 , Kmart will accept industry-standard, secure print-at-home coupons.

Due to the continuing shift in utilizing online facilities, allowing the redemption of print at home coupons is becoming a larger more important aspect to the budget wise customer. But there is a significant risk in fraudulent alerted coupons. It is critical that the following guidelines be understood and followed to identify coupons that will not be accepted by the Kmart register operators.

Kmart can only accept print-at-home coupons if they scan properly at checkout.
Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.
If the coupon does not scan properly it cannot be accepted
Kmart will not accept coupons for more than about 75% of a product’s value. For example, a $2 off coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions, Kmart is usually provided advance notice by the manufacturer.
Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates.
Kmart will not accept ” FREE product” (no purchase required) print-at-home coupons.
It is currently an industry practice not to produce print-at-home manufacturer’s coupons for free product. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable.

Kmart’s Double Coupon Acceptance Policy
(Double Manufacturer Coupons Up to & including $2 value):

Amount of credit from doubling a coupon cannot exceed the current retail price of a single item.
No cash or in-store purchase credit will be awarded for any amount exceeding the retail price of the item.
Limit 1 coupon for each item purchased.
Only 1 coupon will be doubled per item.
You may only purchase 4 of the same item using double coupons.
Buy One, Get One offers, Kmart Savings coupons and Kmart Store coupons are excluded from this promotion.
Coupons do not apply to sales tax.
Limit 10 coupons per customer per day.

Target has both it’s coupon and lowest price guarantee policies available online. If you ever have any issues while shopping and using coupons, Customer Relations wants for you to contact them right away (while in the store) so the problem can be taken care of. The number to call is (800) 440-0680 (this information is as of 1/2/12).

Coupon Policy:

Manufacturer & Target coupons:

• Target accepts one Manufacturer Coupon and one Target Coupon for the same item (unless prohibited by either coupon).
• Item purchased must match the coupon description (brand, size, quantity, color, flavor, etc.).
• Coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied.
• We can’t give cash back if the face value of a coupon is greater than the purchase value of the item.
• All valid coupons should be presented to the cashier during checkout.
• All applicable sales taxes are paid by the guest at the full value of the item.
• These guidelines apply to all coupons accepted at Target (Color Checkout Coupons, Internet Coupons, Mobile Coupons, Mailed Coupons, Coupons from Newspapers and Magazines, etc.).

internet (print-at-home) coupons:
• We gladly accept valid Internet coupons that contain a clear and scannable bar code.
• We do not accept Internet coupons for free items with no purchase requirements.

mobile coupons:
• Guests can receive Target Mobile Coupons by signing up for Text Alerts at Target.com/mobile or by texting COUPONS to 827438 (TARGET).
• Message and data rates may apply. See site for full details.
• To redeem, simply show your coupon barcode to the cashier. With one simple scan, all applicable coupons are applied.

buy one get one free coupons (BOGO):
• BOGO coupons cannot be combined (i.e. you cannot use two BOGO coupons on two items and get both for free). Unless stated otherwise on the coupon, the use of one Buy One Get One Free coupon requires that two of the valid items are presented at checkout of which one item will be charged to the guest and the 2nd item will be discounted by its full retail price.
• A second cents-off coupon of the same type cannot be redeemed towards the purchase price of the first item.
If a Target BOGO coupon is used, one additional manufacturer coupon maybe used on the first item.
If a Manufacturer BOGO coupon is used, one additional Target coupon may be used on the first item.

exclusions:
• Coupons are void if copied, scanned, transferred, purchased, sold, prohibited by law or appear altered in any way.
• We can’t accept coupons from other retailers or coupons for products not carried in our stores.
• Some items may not be available at all stores.
• We do not accept expired coupons.

Lowest Price Guarantee (Price Matching) Policy:

How does price matching work?
If you find an item in a competitor’s printed ad that is priced lower than it is at your Target store, we will match the price. The competitor’s ad must be local and current, and the product must be the identical item, brand name, quantity and model number. Target.com is excluded from our price matching policy. Competitor catalogs can also be ad matched as long as the catalog displays a valid date and meets all other qualifications.

What if I’ve already made the purchase at Target?
No problem. Within seven days of purchase, bring your Target receipt and the competitor ‘s current printed ad. We will reimburse the savings to you.

What qualifies as proof of a competitor’s advertisement?
Please show us the entire printed advertisement. Photos, photocopies, or mobile phone versions of the ad cannot be accepted as verification of competitive pricing.

What does ‘identical store item’ mean?
The program covers items with the identical brand name, size, weight, quantity and model number of the item at Target stores. We reserve the right to verify a competitor’s advertised price and the availability of the product.

Can I use coupons when price matching?
A guest can use coupons when price matching per Target’s normal coupon policy. When the guests presents a coupon(s), these steps will be followed:

Manufacturer Coupons:
Manufacturer coupons will be applied after the price match is made.

Target Coupons:
Target coupons will be applied before the price match is made. If the competitor price is still lower than the price after the Target coupon has been deducted, the ad match can be adjusted to match the competitor’s price.

Combining both a Target and Manufacturer Coupons:
The Target coupon will be applied before the price match is made. If the competitor price is still lower than the price after the Target coupon has been deducted, the ad match can be adjusted to match the competitor’s price. Once the price match is made the manufacturer coupon will be applied.

Reminder: We accept one manufacturer coupon and one Target coupon for the same item unless either coupon prohibits it.

Target does not ad match a competitors coupon-required offers.

What do you mean by local retail competitors?
This refers to retail stores located within the same market area as a particular Target store. Examples of a market area can be a city, a metropolitan area or a specific rural region.

What about online price matching?
All online pricing, including Target.com, is excluded from our price matching policy, as well as online retail promotions or products advertised on another company’s web or mobile sites.

Other price matching exclusions include:

• Online prices, including Target.com
• Promotions or products advertised on another company’s web or mobile sites, even those advertising in-store prices.
• Timed events (e.g., early bird, door busters)
• Items advertised as limited time/limited supply/limited quantity
• Membership club or loyalty programs (e.g. prices that require a club or loyalty card)
• Coupon-required or giftcard offers
• Prices advertised only as a percent off or $ off
• Competitor’s free product, buy one, get one, bundled offers, or special purchases
• Mobile coupons
• Sales tax promotions
• Damaged product or opened packaging
• Clearance or closeout items
• Mail in offers or instant rebates
• Product services (warranties, assembly, etc.)
• Going-out-of-business liquidations
• Special financing
• Used or previously owned items
• Display merchandise
• Pricing or typographical errors
• Owned brands (i.e., Home, Merona, Circo, Market Pantry and Archer Farms)
• Non-branded items (e.g. produce not marketed under a specific brand name)
• Target Portrait Studio, Optical, and Clinic offers
• Expired Ads

Walmart has both it’s coupon and price matching policies available for print on-line. It has been my experience that some stores try to say they can change policy – so it is a great idea to keep these with you when you shop (information updated as of 1/2/12):

Coupon Policy:

Walmart accepts the following types of coupons (see guidelines below):

• Manufacturer coupons (Cents Off)
• Free merchandise (or manufacturer’s Buy-One-Get-One-Free) coupons
• Store coupons
• Pharmacy (Advertising and Promotional) coupons
• Internet coupons
• Soft drink container caps

The following are guidelines and limits:

• Walmart only accepts coupons for merchandise we sell and only when presented at the time of purchase.
• Coupons should have an expiration date and be presented within the valid dates. Walmart will not accept expired coupons.
• Internet coupons should be legible and say “Manufacturer Coupon.” There should be a valid remit address for the manufacturer and a scannable bar code.
• Only one coupon per item is permitted.
• Use of 40 or more coupons per transaction will require approval by Customer Service Manager.

Price Matching Policy:

Store managers make the final decision in always taking care of our customers, but we do have guidelines for matching our competition.

• We do honor “Preferred Shopping Card” advertised prices. Must be like items, be advertised and require a competitor’s shopping card, for the discount to apply.
• We do not honor advertisements that require a purchase in order to receive the advertised price or free product.
• We do not honor “Buy One / Get One Free” advertisements.
• We do not honor double or triple coupons or percent off advertisements.
• We do not honor other retailers’ “Misprinted” advertised prices.
• We do not honor Internet Pricing.
• We do not honor competitor advertisements from outside of the store’s or Club’s local trade territory.

You can access Walgreens’ coupon policy by heading over here.  As with other policies, be sure to print and take this with you when you shop.    Here’s what the policy states (as of 1/2/12):

General

• All valid coupons should be presented to the cashier at the time of checkout.
• Walgreens does not accept expired coupons.
• Coupons and their face value cannot be exchanged for cash or gift cards.
• Competitor coupons are not accepted at Walgreens.
• Walgreens cannot accept coupons for items not carried in our stores.
• The number of manufacturer coupons, including Register Rewards^TM manufacturer coupons, may not exceed the number of items in the transaction. The total value of the coupons may not exceed the value of the transaction. Sales tax must be paid, if required by state law.
• Any coupon offer not covered in these guidelines will be accepted at the discretion of Walgreens management.

Sale Items

• Walgreens will accept manufacturer coupons for an item that is on sale.
• In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.

Multiple Coupons

• When purchasing a single item, Walgreens accepts one manufacturer coupon and applicable Walgreens coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
• The coupon amount must be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).
• When purchasing multiple items, Walgreens accepts multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers, unless a limit is specified. Management reserves the right to limit the quantity of items purchased.

Buy One, Get One Free Coupons

• When items are featured in a Buy One, Get One Free promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the items being purchased.
• Sales tax must be paid for any Buy One, Get One Free coupon offers, if required by applicable state laws.

Internet/Print at Home Coupons

• Walgreens accepts valid internet/print at home coupons.

Register RewardsTM coupons

Earning Register Rewards^TM

• Register Rewards^TM will only print for in-stock merchandise during the promotional period.
• Register Rewards^TM can only be earned for eligible items. No substitutions.
• There is a limit of one Register Rewards^TM (RR) printed per offer per customer per transaction.
• Customers redeeming a Register Rewards^TM against the same offer may not receive another RR.

Redeeming Register Rewards^TM

• Customers redeeming a Register Rewards^TM against the same offer may not receive another RR.
• Refer to Register Rewards^TM coupon for expiration date.
• The RR coupon value cannot exceed the total purchase amount. No cash back and no cash value for RR coupon.
• The number of manufacturer coupons, including RR manufacturer coupons, must not exceed the number of items in the transaction.
• Register Rewards^TM must be forfeited if the qualifying merchandise is returned.
• Register Rewards^TM cannot be used toward the purchase of gift cards and pre-paid cards.
• Register Rewards^TM can be redeemed for eligible items only. Review the policy for ineligible items