CVS Coupon Policy

I emailed CVS/Pharmacy’s Customer Service Department to get the details on how the sales, ECB, B1G1 deals and rainchecks all work. I have just copied and pasted it here for you. If you would like an actual copy from them, which has the CVS logo on it, please click on Contact Me above and I will be more than happy to forward this e-mail to you.

Thank you for contacting CVS/pharmacy. I am in receipt of your e-mail concerning our coupon and rain check policies.

CVS/pharmacy will accept coupons printed from the Internet. They must have a legible barcode that will at the register.

If the coupon does not scan at the register, the cashier should politely inform you that we are unable to accept your coupon. We do allow manual overrides at the register for coupons printed from the Internet.

Our registers are set to allow 1 CVS coupon and 1 Manufacturer coupon per item. However, the staff should be allowing customers to use ExtraBuck coupon in combination with other CVS coupons since these are coupons you have “earned.” In the addition, similarly they should be allowing the use of “offer at the register” coupons which would be an open offer of $3.00 off of $15.00 or a certain dollar amount off of a specific item. Since our registers are programmed to only accept 2 coupons (1 CVS, 1 manufacturer) per item if the number of coupons exceed the items purchased a member of management will need to assist the cashier in processing the coupons. I apologize in advance for any inconvenience this may cause you.

You can use coupon towards clearance items but the coupon will be adjusted if it is more than the price of the item.

The BOGO coupon allows you to purchase 2 items and get them both for free. With the manufacturer’s coupons you can combine one with one CVS coupon. You will be responsible for any tax due.

Rainchecks are only issued on regularly carried items. Rainchecks are not available on items that are not regularly carried. We reserve the right to limit quantities on all items. Also, our stores should be issuing rainchecks on regularly carried items that are currently on sale with an ExtraCare Buck reward coupon. The store would have document the ExtraCare coupon code on the receipt.