Many of you have mentioned recently that when you shop at Hy-Vee they are refusing your coupons when the value exceeds the product price – rather than the value being adjusted down. I contacted Hy-Vee corporate about this in order to get additinoal information so you would know when you shop.
According to Hy-Vee’s coupon policy, they do not accept coupons that exceed the value of the product. That means, if your item is $0.99 and your coupon is for $1/1, it may be rejected. However, Hy-Vee has provided me with this additional ruling:
The stores have the ability to make many decisions at store level including price, advertisements, operating activities, etc. The decision on coupons and their acceptance if over the current price of the product would fall under this umbrella despite the standard Hy-Vee, Inc. policy of not accepting them. It is going to be up to the specific store on whether or not they will accept the coupon in full, reduce it to the current price, etc.
That means you may have shop at a store that is willing to adjust the coupon value down whereas someone else may not be able to redeem the coupon at all. You may want to check with your store’s manager before you shop so you will know your store’s policy.