I have now read several reports about consumers being incorrectly credited for coupons at Target. I know that this has happened to some of you, but if it hasn’t you will definitely want to read up so that you can be ready the next time you shop. There is an article that has been published, which you should take a moment to read, so you know what to watch for when you shop: Target Accused of Not Giving Full Value On Coupons.
In a nutshell, what is happening is that guests who use coupons are not getting the full value of their coupon applied to their purchase. This all stemmed from Target trying to have their registers adjust the value of the coupon down, should the coupon value exceed the value of the product. The above article sites a great example, which can help you better understand what is happening:
If you purchase 2 items at $0.69 each and the coupon you hand over a coupon for $0.75/2, the computer adjusts the value of the coupon from deducting $0.75 from your purchase to only $0.69. While this may seem small, it can add up very quickly to your overpaying for items that you shouldn’t be.
Target is working hard to correct this problem. However, it is one that you should be aware of when you shop. Here are some tips I recommend you follow any time you use coupons – but especially now with this issue at Target.
Make a mental note of the coupons you are using and the value before you hand them over. I know that this can be hard to do, but as use coupons more and more, you’ll remember which you are using and the value so you can be sure that you don’t over pay for your items.
Watch the register. I always make sure that I see the full value of the coupon being deducted. It can be more difficult with Target store coupons, but you should be able to watch the computer screen and see the credit to your purchase be applied.
Check your receipt. Before you even leave the store, go through your receipt and make sure that the correct coupons were applied. I had one that had a difficult time scanning (for whatever reason) and it ended up not being credited. So, I took my receipt directly to Guest Services and they were able to go to that register and pull out my coupons and see that I didn’t have it applied and they refunded me the difference.